Privacy Policy

This privacy policy aims to inform users of the calliente.app website about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Identity of the Data Controller

The data controller is the company Calliente, SAS (registration in progress), represented by Alexis Hocine, who can be reached at the following address:
📧 alexis.hocine@calliente.app
📞 07 89 08 60 12

2. Data Collected

The following data may be collected on the site:

• First name, last name

• Email address

• Phone number

• Company name

• Job title

3. Methods of Collection

This data is collected via:

• Contact forms

• Demo request forms

• Appointment scheduling tools

• Browsing cookies (see dedicated section)

4. Purposes of Processing

The data is used exclusively for the following purposes:

• Contacting users

• Organizing application demonstrations

• Business development (B2B)

• Website audience analysis (anonymized statistics)

5. Legal Basis for Processing

Processing is based on:

• Calliente’s legitimate interest in promoting its services to professionals

• User consent, particularly for cookies

6. Data Recipients

The collected data is intended for:

• Calliente‘s internal team

• The following service providers, acting as data processors:

  • Google Analytics (audience analysis)

  • HubSpot (CRM and customer relationship management)

These providers may process data within or outside the European Union. Calliente ensures that necessary measures are taken to guarantee an adequate level of protection, particularly through the European Commission’s standard contractual clauses.

7. Data Retention Period

Personal data is retained for a maximum period of 12 months from the last contact initiated by the user.

8. User Rights

In accordance with the GDPR, you have the following rights:

• Right to access your data

• Right to rectification or erasure

• Right to object to or restrict processing

• Right to data portability

• Right to lodge a complaint with the CNIL

You can exercise these rights by sending an email to: alexis.hocine@calliente.app

9. Cookies

The site uses cookies for technical operation and audience measurement purposes.

During your first visit, a banner informs you about the use of cookies. You can:

• Accept all cookies

• Decline non-essential cookies

• Manage your preferences

Types of Cookies We Use

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