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Guides and best practices to put your Microsoft 365 directory in your teams' phones.
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On Android, colleagues from the Microsoft 365 directory show up as unknown numbers, and the work profile adds a layer of separation. Why it happens, what the workarounds are worth, and how to see their names on every call.
October 15, 2026·3 min read
Microsoft 365 · iPhone
Your colleagues are in Outlook and Teams, yet their calls show up as unknown numbers. Why Microsoft 365 does not sync the directory to iPhone contacts, what the workarounds are worth, and how to fix it.
October 11, 2026·4 min read
